Technical Support
Available for our dealers and distributors. Please have your customer number available.
Operators, please call your service provider.
- Full coverage technical assistance during business hours (8:00 a.m. – 4:30 p.m. CST)
- Quick response times
- No automated phone system; calls are answered by live people
Need Technical Help?
Download Technical Spec Sheets & Technical Bulletins
- ASQ II Spec Sheet (PDF)
- ET-AF Gravity Drain Spec Sheet (PDF)
- ET-PD-H Spec Sheet (PDF)
- AF-AFC-ES Spec Sheet (PDF)
- AWS-H Spec Sheet (PDF)
- HT-34 Spec Sheet (PDF)
- HT-25 Spec Sheet (PDF)
- 5-AG-S Spec Sheet (PDF)
- AFB Spec Sheet (PDF)
- 5-AG-ES Spec Sheet (PDF)
- 5-CD Spec Sheet (PDF)
- 3D-S Series Spec Sheet (PDF)
- DESIGN INFORMATION
- DESIGN CHANGE INSIDE SUMP DRAIN
- DESIGN HT 25 & HT 34 INTER LATCHING BOOSTER
- DESIGN CONVEYOR TOP MOUNT BOOSTER
- GENERAL INFORMATION
- GENERAL INFO Conveyor, Short Clean Table Solution
- GENERAL INFO Heater Relay Failure Mode
- GENERAL INFO Inside Sump Drain Ball 2024 Design Change
- GENERAL INFO MOTOR & CONTACTOR FAILURES
- GENERAL INFO Tankless Heaters PDF
- GENERAL INFO Cam Timer Tuning
- GENERAL INFO, Calibrating Thermometers
- GENERAL INFO, BLUFFTON Switch Replacement PDF
- GENERAL INFO 5CD Front Door Safety Latch PDF
- INSTALLATION
- INSTALL & REPAIR TOOL SPRAY ARM PRESSURE TESTER
- INSTALL CONVEYOR FILL ADJUSTMENT
- INSTALLATION INSTALL SURVEY
- INSTALLATION Conveyor Side Loader
- PARTS KITS
- PARTS KIT, 388 1007 Hood Fan Control
- PARTS KIT, 88 1090 BATCH TYPE Fill Delay Relay Kit II
- PARTS KIT, 031 0326 ADS Chemical Alarm
- PARTS KIT 288 1044 Table Limit Switch Instruction 2016
- PARTS Kit 088 1062 Straight To Corner Door Conversion
- PARTS Kit 088 1061 Straight To Corner Door Conversion
- PARTS KIT Splash Shield HT 25
- PARTS KIT Splash Shield 3 Door Up
- PARTS KIT Corner To Straight Door Conversion
- PARTS INFORMATION
- PARTS Batch Type Spray Bases
- PARTS Batch Type Scrap Traps 2019
- PARTS ADS Scrap Boxes 2024
- PARTS Pump Impellers
- PARTS Spray Arm Information
- PARTS Conveyor Vent Attachments
- REPAIR
- REPAIR Conveyor, Tighten Encaps
- REPAIR Conveyor Upper Wash Arm Falls Out
- REPAIR CONVEYOR, ADC44 Rinse Pump Motor
- REPAIR Conveyor, 3 HP Motor Install
- REPAIR Conveyor Pressure Reducer
- REPAIR Conveyor Endcaps
- REPAIR Control Circuit Fuse
- REPAIR Reed Switch Adjustment
- REPAIR Guide For Boiling Wash Tanks
- REPAIR LEESON MOTOR WIRING
- REPAIR Pump Seal Install 1.5HP V2a
- REPAIR Water Solenoid Service
- REPAIR, ET Drain Pump Motor Replacement PDF
- REPAIR Burned Wire
- Repair, Drain Solenoid
Instructional Videos
Cleaning the H.T. 25
Instructions for the gravity drain – L series & ET AF
H.T. 25 Operation Instructions
AFC ES Runs Continuously
Checking the Float on the ASQ II & ET – AF
American Dish Service Cam Timer Service 101
Installing the Upper Wash Arms on an American Dish Conveyor.
ET AF, L Series, and AWS Internal Gravity Drain Service
ADC 66 Final Inspection
Access to the AWS Control Box
H.T. 25 Wet Test
Testing the Thermostat on the ADC 44, 66 and the HT 25, 34.
Multi-Meter 101
H.T. 34 Operation Instructions
Mechanical Drain, Inside Sump, changes for 2024
Bill Medici
Technical Support
Russ Payzant
Director of Engineering
Glenn McCorkel
Technical & Sales Support
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