Technical Support

Available for our dealers and distributors.  Please have your customer number available.

Operators, please call your service provider.

  • Full coverage technical assistance during business hours (8:00 a.m. – 4:30 p.m. CST)
  • Quick response times
  • No automated phone system; calls are answered by live people

Need Technical Help?

Call 800-922-2178

Download Technical Spec Sheets & Technical Bulletins


Instructional Videos

Instructions for the gravity drain – L series &  ET AF



AFC ES Runs Continuously

AFC ES Runs Continuously (MP4)

Checking the Float on the ASQ II & ET – AF

American Dish Service Cam Timer Service 101

Installing the Upper Wash Arms on an American Dish Conveyor.

ET AF, L Series, and AWS Internal Gravity Drain Service

ADC 66 Final Inspection

Access to the AWS Control Box

Testing the Thermostat on the ADC 44, 66 and the HT 25, 34.


Testing The Thermostat For The ADC 44, 66 And The HT 25, 34

AFC 3DS with Muffler Booster Wet Test


AFC 3 DS With Muffler Booster Wet Test (MP4)

Multi-Meter 101

H.T. 34 Operation Instructions

Mechanical Drain, Inside Sump, changes for 2024



Technical Support Staff

We are here to help when you need us

Meet the Whole Team


Bill Medici

Technical Support

Russ Payzant

Director of Engineering

Glenn McCorkel

Technical & Sales Support

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You work hard. Your customers work hard. And our commercial dishwashing equipment works hard for both of you.

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